JA Jewelry Sales CertificationJewelers of America developed the Sales Professional Certification program to promote the professionalism of retail jewelry sales associates. The nationally-recognized certification enables you to effectively communicate your knowledge and skills to consumers seeking trustworthy jewelers. Plus, you have the distinction of measuring your sales proficiency against the highest industry standards.

Sales Professional Certification evaluates retail jewelry store employees according to nationally recognized standards. When certified, you have identifiable status that clearly reflects and demonstrates your integrity, ethics and dedication to the jewelry profession.

Certification Reflects Your Experience
You may go directly to the level that best represents your current level of skill and ability.

  • JA Certified Sales Professional (CSP)
    This level reflects skills and knowledge generally expected of trained entry-level jewelry sales personnel with about one year’s experience.
  • JA Certified Senior Sales Professional (CSSP)
    This level reflects moderate to advanced sales skills and knowledge and includes some areas not tested at the first level.

Simple Certification Process, Customized to Your Schedule
When you enroll in the program, you simply have to take and pass a written test. The questions cover facts, processes, procedures, terms and concepts that sales professionals encounter in their every day work.

  • Take the exam at a location of your choosing, by using a proctor.
  • Take the exam at an upcoming at an authorized Jewelers of America testing site. Certification testing is offered throughout the year at various regional jewelry events and trade shows. Click here for a list of upcoming onsite certification exams.


Print Application


Fees, detailed test guides, proctor information and more are available in the Professional Certification Guide.



To qualify for JA Sales Professional Certification, you must have worked for at least one year as a sales professional in a retail jewelry store.