MANAGEMENT PROFESSIONAL CERTIFICATION

JA Retail Management CertificationJewelers of America developed the Management Professional Certification program to promote the professionalism of retail jewelry managers, owners and other store employees. The nationally-recognized certification allows you to differentiate your skills and store to consumers seeking trustworthy jewelers.


Management Professional Certification evaluates retail jewelry store managers, assistant managers, owners and employees according to nationally recognized standards. When certified, you have identifiable status that communicates your experience, ethics and dedication to the jewelry profession to your colleagues and customers.

CERTIFICATION REFLECTS YOUR EXPERIENCE
You may go directly to the level that best represents your current level of skill and ability.

  • JA Certified Management Professional (CMP): Tests skills and knowledge generally expected of trained, entry-level jewelry management personnel with about one year’s experience. This level is reflective of what is commonly needed to manage stores in a multi-unit operation.
  • JA Certified Senior Management Professional (CSMP): Tests moderate to advanced skills and knowledge. This level is reflective of skills needed by managers of independently owned stores, who must address concerns such as financing, advertising and pricing.

SIMPLE CERTIFICATION PROCESS, CUSTOMIZED TO YOUR SCHEDULE
When you enroll in the program, you simply have to take and pass a written test. The questions cover facts, processes, procedures, terms and concepts that management professionals encounter in their everyday work.

  • Take the exam at a location of your choosing, by using a proctor.
  • Take the exam at an upcoming at an authorized Jewelers of America testing site. Certification testing is offered throughout the year at various regional jewelry events and trade shows. Click here for a list of upcoming onsite certification exams.


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FOR MORE INFORMATION

Find detailed test guides, proctor information and more in the Professional Certification Guide.

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WHO QUALIFIES FOR CERTIFICATION?

To qualify for JA Management Professional Certification, you must have worked for at least one year as a store manager, assistant manager or owner/manager of a retail jewelry store.